CTDLC: WebCT Vista Help

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We have compiled information to help you navigate through your Vista courses.

Current Version: 3.0.5

Alerts

Java Runtime Environment Plugin 1.5.0_06 may cause applets to freeze and lock your browser. WebCT is currently researching the issue. The suggested workaround is to uninstall this version and revert back to version 1.5.0_04 which can be found here.

Current Issues

Update - 12/27/2005 - Sun Java Runtime Environment (JRE) plugin version 1.5 now supported for use with WebCT Vista.
WebCT has certified the Sun Java plugin version 1.5 for use with WebCT Vista. WebCT recommends a JRE version of 1.4.2_08 or higher for certain areas of Vista to function properly. Users may upgrade to the newest version, JRE 1.5 update 4, without compromising functionality. JRE 1.5.0_04 is available for download here (Windows version). Installation and configuration instructions can be found on our Java download page.

7/25/2005 - Safari 1.3 and 2.0: Known Issues with Javascript Functions
WebCT Support has been working with Apple to address some Safari-specific problems with regards to WebCT Vista. Due to these issues, they are unable to certify Safari 1.3 and Safari 2.0 with Vista at this time. WebCT has stated that Apple will be releasing a set of patches for the Safari browser in August. Until those patches are released, WebCT recommends that users who have upgraded to Mac OS X 10.3.9 or 10.4 use a different supported browser with WebCT Vista.

Update - 7/22/2005 - Security concerns with certain Java plugin versions
Sun has acknowledged that a security issue has been identified with the following JRE versions:
JRE 1.4.2_05 and earlier, all 1.4.1 and 1.4.0 releases, and 1.3.1_12 and earlier. More information can be found at http://sunsolve.sun.com/search/document.do?assetkey=1-26-57591-1 . To resolve this issue, Sun recommends dowloading JRE 1.4.2_08, which is available here (Windows version). WebCT's Browser Tune-Up page (http://www.webct.com/tuneup/viewpage?name=tuneup_browser_tuneup_information#plugins) also contains links for Mac OS versions of the plugin.

Update - 4/22/2005 - Mac OS X v10.3.9 users - Apple notes Java, Safari issues
Some users who have upgraded to the recently released Mac OS X v10.3.9 may experience issues with Java applications and Java-enabled sites (such as WebCT Vista) when using Safari. Problems include Safari unexpectedly quitting, or standalone Java applications unexpectedly quitting or not being able to launch.
The knowledge base article posted to Apple's Support Web site can be found at http://docs.info.apple.com/article.html?artnum=301382. This pages includes a simple test that verifies whether a user's computer will experience this issue, as well as a link to the Java Update for Mac OS X 10.3.9.

Frequently Asked Questions

System Requirements

Windows Operating System
Windows 98 or higher
Internet Explorer 5.5 SP2 or 6.0
Netscape Communicator 7.0, 7.1, 7.2
AOL 8.0, 9.0
Mozilla 1.5, 1.6, 1.7
Firefox 1.0
Mac Operating System
OS 10.1 or OS 10.2
Internet Explorer 5.1 (OS 10.1) and 5.2 (OS 10.2)
Netscape 7.0, 7.1, 7.2
AOL 8.0 (OS X)
Mozilla 1.5, 1.6, 1.7
Firefox 1.0 (OS X)
Safari 1.2
Networking
Port 2304 must be open for Chat/Whiteboard access.

Browser Settings

Browser Tuning

Downloads